FAQ & THEME SUPPORT

1

Are you having problems with setting up the Theme or using certain features? Our FAQ section is the first place to look for help!

The Basic things about Miami can be found in our online documentation!

Check out our online Documentation!

2

Can’t find your answer in the FAQ section? You can use our Ticket System to submit a question to our Support Team.
Common questions will be added to the FAQ section!

Support for Damojo Products include
  • Responding to presale questions and feature suggestions in the item comments
  • Providing updates to fix bugs, add new features and ensuring compatibility with new software versions

 

Our Product Support does NOT include
  • Customization beyond the “out-of-the-box” capabilities of the item
  • Installation of the item (All of our items include installation instructions in the documentation)
  • Fixing bugs caused by third party plugins or themes that don’t stick to WordPress standards
  • We recommend contacting a freelancer from Envato Studios for this kind of tasks

 

Please use our dedicated Support Channels for
  • Problems with a specific feature of an item
  • Reporting a bug
Submit a Ticket