My support has expired. What are my options?

Gain instant access to our dedicated Support Center where we have technicians working across the globe, ready to help.

Get an automatic 6 months of support and also the ability to activate Slider Revolution on an additional website!

3. Report a Bug

If you’ve discovered a bug, send us some details about the issue and how it can be reproduced from the
form on this page.  Every bug that’s reported is investigated, and if verified, gets fixed in the very next update.

4. Review our large library of online help resources

Frequently Asked Questions:

https://www.themepunch.com/support-center/

5. Common Questions:

We will certainly try, and our success rate is extremely high for solving issues, but we can’t always answer this question ahead of time.

Outstanding service from out veteran support staff, as well as all the nuts and bolts outlined here, here and here.

Check out the common issues and solutions related to purchases codes here, here and here, and then if you’re still having trouble, contact us from the form on this page.

Usually when this happens the Requirements and Recommendations need to be reviewed.  But sometimes something more specific from your site needs to be investigated and addressed, which we’d have to do from our support center (requiring the support extension).

You can also update the plugin manually via FTP.

When this happens it’s related to an issue with your website’s configuration.  The most common reasons/solutions are listed here, here and here.  And additional assistance is available inside our Support Center.