How to Qualify for ThemePunch Support

Step 1. Become a Direct Customer

To become a Direct Customer you will need to purchase an individual license from CodeCanyon.

Step 2. Have a Valid Support Certificate

For information about your current Support Certificate, first visit:

https://codecanyon.net/downloads

and then the information will be listed next to your purchase as shown in the following screenshot:

Need to renew your Support Certificate?

From your CodeCanyon downloads page:

https://codecanyon.net/downloads

Click the “Renew Support” link where your product purchase is listed:

Additional Information:

Differences between Bundled Version and Premium Version:

https://www.themepunch.com/faq/purchase-code-registration-faqs/

Why does ThemePunch support expire after 6 months?

https://www.themepunch.com/faq/themepunch-support-expire-6-months/

Why isn’t support included with my bundled version?

https://www.themepunch.com/faq/support-bundled-plugin/

Need Support but your certificate has expired?  Here are your options:

https://www.themepunch.com/faq/support-expired-options/