Extended Support FAQ’s

The Program

and also made a great video that helps to explain the program:

What this means for customers who are part of the ThemePunch family:

Extended Support is not related to your Usage License.

When you purchase a product from CodeCanyon, what you’re really purchasing is a license to use the product.  And this license grants you the right to use the product on one website.

There are no time limitations attached to your Usage License.  It will never expire, which means you will never need to purchase an additional License as long as the product is being used on a single website as per the official license agreement.

Extended Support is not related to your ability to receive updates.

If your support period has expired, you will still receive updates normally as long as you are a Direct Buyer.