Essential Grid 2.1 Troubleshooting Tips

Essential Grid 2.1 is now available!
Here some some quick tips for a smooth and successful update.

1. Clear/purge all caches

If you happen to be using any 3rd party cache/minify plugins, such as “WP Total Cache” or “Jetpack”, clear/purge the caches completely to guarantee that the new versions files are being loaded correctly.  To do this, visit your cache/minify plugin’s settings page, and look for a button that says “Empty All Caches” or “Delete Cache”.

2. Clear the Essential Grid cache

3. Make sure everything is up to date

Check to make sure WordPress itself, your other plugins, and also your theme are all updated to their latest versions to ensure ultimate compatibility.

4. Check for conflicts

Conflicts can sometimes occur when mixing certain plugins/themes.   Here’s a step-by-step tutorial about how to test for them:

https://www.themepunch.com/faq/how-to-test-for-conflicts/

5. Contact ThemePunch Support

If you’ve gone through the steps above and are in need of help, contact one of our specialists at our Support Center for some hands-on assistance:

https://themepunch.ticksy.com/submit/